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Frequently Asked Questions

SHIPPING

We divide our shipping rates into three zones. Ohio residents, United States including territories and APO/FPO, and the rest of the world. 

Ohio
You're the I-O to our O-H! You can pick up for free in our Worthington location or we offer free shipping on orders over $35. Below $35 shipping is $3 or $8 for oversized or heavy items. 

USA
Orders shipping to all 50 states, APO/FPO and all US Territories qualify for free shipping at $75. Below $75 our shipping rates are $3 for most items and $8 for oversized or heavy items.

Outside the USA
We do ship to Canada and most other countries. However, some of our products are not able to be shipped outside the United States. These include Tula and Cotton Babies, but as our manufacturers are always updating their policies, this list is subject to change. Our shipping charge for all countries is $20. Free shipping is not available outside the United States.